Interview with Egor Perepelyuk Head of VIP department, IQ Option Group

Egor Perepelyuk Head of VIP department - IQ Option Group

How is IQ Option different from other binary options platforms?

 Our platform is unique. There is not a single existing binary options platform that compares to it. We have spent the last 4 years painstakingly improving it. I'm sure that many people are aware of this, but we developed our platform ourselves, so we are able to continually keep perfecting it. 

Technical analysis tools, bots, buybacks, ratings – too much to list. And I'm not even talking about what we can expect in the future. Because we never want to stop with our current achievements, and traders can expect another pleasant surprise very soon.

IQ Option is licensed in Europe. Could you explain what that means? And how does this affect your traders?

Of course. Traders who make transactions under CySEC regulation can always be confident that the broker will 100% fulfill all of its obligations. Any regulation implies a complex licensing procedure, but it's even more difficult to meet the regulator's requirements after getting the license. 

A regulated broker has to deal with continual auditing of all company processes, account verifications, and call monitoring. We are happy that we have the opportunity to be legal thanks to the European regulator, since it confirms our status on the market.

What tools are available on the platform (for beginners, and for advanced traders)?

Our platform provides numerous tools for technical analysis. 

We currently have 12 indicators, 4 types of charts, 18 types of candlesticks, and 4 types of graphical tools. All of these are built into the platform, and this is absolutely unique! The price chart goes back three years.

 I can go right now and look up what the price was for the EUR/USD pair on, for example, April 1 in 2014. What is really important is that all of this works without creating a high load on the system, so basically it doesn't have slowdowns and you can even see it on multiple screens at once.

 It's hard to talk about technical analysis tools for beginners. One way or another, you need to have some experience in order to use these tools properly. Based on my own observations, I can say that traders with less than a year of experience prefer Bollinger Bands and RSI.

 How can traders maximize their income on the IQ Option platform?

 I can't say anything about income because it's a complicated topic. But one thing I know for sure is that there are several things that help any trader, regardless of his level of experience: 1) Perseverance 2) Self control 3) Diligence.

What is the process for withdrawing money? How long does it take?

We tried to make the withdrawal process as easy and fast as possible. The withdrawal page is designed to be clear enough for even a child to understand. Although I should note that this is certainly not a reason for children to start trading on our platform. :) For clients who passed account verification, the money is sent immediately when withdrawing to a bank card. This makes it very simple to get funds.

What do you see in the future for binary options?

To me, the future of binary options seems to be that a large number of financial institutions will officially recognize the status of binary options. This will entail the need for new licensing and standards that must be met. I am positive that this will benefit those companies that want to establish long-term relationships with their clients, as we do

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”

Angelo Ioannides Account Manager/VIP Services Department

Angelo Ioannides Account Manager/VIP Services Department - IQ Option

Please introduce yourself. What is your education, what are your hobbies? How long have you been working here?

A few words I would use to describe myself with are friendly, helpful, reliable and trustworthy. I am a very determined and highly motivated person. I am quite easy - going to work with. Above all, I would say I am a positive and enthusiastic person and I relish a challenge.

 After I finished my education I discovered a passion for wine so I followed a few courses in sommelier and wine service. From this brief passion of mine my palette and taste buds got stimulated and enhanced. This led to discovering one of my greatest talents cooking! When I have time off and away from the office, I love travelling to new destinations, enjoying the beauty of our planet.

 I started working in IQ Option Group at the end of May 2016 and I hope I have a long future with this great company.

What sort of work do you do? Who do you call, and what does your workday consists of?

 As a VIP account manager my job is to assist my traders with getting familiar with all the features and functions available on our platform, to help them improve their trading knowledge and results.

Every morning after greeting my colleagues I first check my call-back requests, then I reply to my emails and I will welcome some new traders to our platform. Throughout the day I am checking for any market information and news that I may be able to provide my traders with. There is always something new on our platform and in the news so there is always something that needs to be done.

IQ Option is developing and growing so rapidly. Can you tell us about what's new on the platform?

Some of the latest developments on our platform are:

The buyback option, upon many requests we have delivered this service. This gives you the option to sell a trade before its expiration time, either to take a profit or to salvage part of the initial investment.

New assets are always added to our platform, also every month there are 4 to 6 tournaments for traders to participate in.

There is always something new, unique and exciting going on at IQ Option, WATCH THIS SPACE!

What are the tournaments?

Speaking about tournaments, a personal favourite of mine, it is a competition between our traders. Using a fictional balance all participants start with the same amount with the single target to increase that balance as much as possible until the predetermined end. At that point the top 30 finishers will share the pool prize with the winner taking the highest amount leading down to the 30th place.

Why are traders sometimes not able to purchase an option? What are the reasons for it?

Sometimes traders mention that they cannot place a trade.

In many cases this is down to the exposure limits of the chosen asset. Exposure is visible on our platform. It signifies the available amount for a call or put option. Based on the amount of trades placed on the most popular assets every month we increase the exposure limits of those assets based on popular demand.

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”

Baiba Watson Account Manager/VIP Services Department

Baiba Watson Account Manager/VIP Services Department -  IQ OPTION  

 

Please introduce yourself. What is your education, what are your hobbies? How long have you been working here?

Hi there, my name is Baiba and I've been with IQ Option Group for a year, I have to tell thats for me it's the best company to work at , wonderful colleagues , management , positive energy Few words which describe me best - sociable, active, friendly, warm hearted My education has prepared me to deal with people and to cater to their wishes and desires. Finding out that I like to be helpful I have come across this wonderful position in this company. My hobbies are of active variety, I like to cycle, hang out with friends and generally experiencing new things.

What sort of work do you do? Who do you call, and what does your workday consists of?

I am an account manager for the VIP clients. On daily bases I follow my clients and make sure that they know that someone is here to listen to their issues and get them resolved. IQ Option is developing and growing so rapidly.

Can you tell us about what's new on the platform?

 IQ Option is evolving so rapidly that it offers constant improvements to the traders. This platform was built by traders and what they want will eventually make it into production. Here are some examples; BuyBack option, nearly all technical indicators are offered on the mobile APP and also new assets are always added

Why is the profitability of the asset changing during the day?

The profitability depends on the market movement, how volatile the market is at the time.

Why are traders sometimes not able to purchase an option? What are the reasons for it?

There are several questions that appear during trading. The most common ones are "The price of an asset has changed", which usually pops up during high volatility, and "No options available for this expiration".

In this case we are setting up Exposure according to statistics and asset popularity. At night there's much less trading activity, so the exposure is reduced.

 We revise these values once a month and they are constantly growing.

 Information about the availability of options is completely open and visible to every trader in real time during trading.

We have certain obligations to our traders, and we need to guarantee we'll pay in case of profit, that's why we have such restrictions on the number of options.

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”

Karima Ramadan Account Manager IQ OPTION

Karima Ramadan Account Manager/VIP Services Department

 

Please introduce yourself. What is your education, what are your hobbies?

My name is Karima Ramadan. I studies in finance St. Petersburg Polytechnic University. I like to travel, read books, sea diving and snorkeling.

What specifically do you do with the company?who do you call, what does our job involve?

 I am a personal account manager. My job is to make sure that traders assigned to me understand how the platform works, feel that they are heard whenever they need assistance or help.

What are the benefits of VIP traders?

Our VIP traders are able to learn how to use indicators that are available on our platform. We have educational materials in case the trader would like to study independently or he can request a training session (it's when I call the trader and we practice trading using the indicator on live chart). Moreover they receive a higher profit with certain assets.

Where the company keeps the money of traders? The funds received from traders are kept in major European banks. How can I withdraw my money and what problems can I face?

Traders withdraw funds in two ways, it depends on the deposit source: 1) Deposit from a credit/debit card - a trader first refunds (withdraws a available amount) to his credit/debit card. Profit can be withdrawn to an e-wallet or a wire transfer. The main idea of a refund - is making sure that the funds deposited from a credit/debit card are returned back to the source. It helps the company adhere to the AML Policy (Anti Money Laundering) and also to make sure that no one else can use the funds except for the card owner. Thus, when the trader withdraws to credit/debit card and the status of withdrawal request is "completed" it means the money is transferred by the financial department. The rest depends on the client' bank to process and receive. 2) Deposit from an e-wallet - traders can withdraw to the same e-wallet without any restrictions.

 IQ Option is evolving very fast. Tell me, what is new on the platform?

Our platform continuously offers new features such as: Sell button - the trader can sell his option after buying it before the expiry time. Mobile Apps - all indicators are available on the IOS mobile app version.

What are tournaments?

 Tournaments are a great opportunity to improve the trading skills. Traders get registered in a tournament and receive a certain amount of virtual money. The objective is to make that balance large enough to be on the list of the highest balances (9 to 30 depends on the tournament's conditions) and keep it till the end of tournament. The top traders will receive a prize which is real money that can be withdrawn.

What questions you get constantly from traders?

One of the most popular questions is "What is the most successful strategy?”. Honestly, if such magical strategy existed then as soon as I understood how it works, I'd stop working at all and become the richest person on earth.

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”

Interview With Alexander Oush Account Manager

Alexander Oush Account Manager/VIP Services Department - IQ OPTION

Please describe yourself in a few words. What is your education, what are your hobbies?

Well I am a bit shy, but sociable person who loves to experience things. My hobbies, borderline obsession are cars. I had a 800 horsepower Mazda RX8 in the States. I have completed community college but i have gotten most of my experience in life by doing odd jobs (selling cars, management of a dunking donuts shop, door to door salesman of vacuums :))

How long have you been working here? What sort of work do you do? Who do you call, and what does your workday consists of?

 I have been working here for over a year in various capacities but have moved up to VIP manager several months ago. I work mostly with VIP and try to be as useful to our customers as possible. I make sure that the client’s needs are met to make their trading experience not just enjoyable but profitable as well.

Benefits of becoming a VIP-client?

The benefit of being a VIP is that you have access to few exclusive features over regular traders. They get free registration in most of our tournaments (and earn a average salary of an American) they receive higher percent of return on their investment, and their withdrawals get approved sooner.

Why are traders sometimes not able to purchase an option? What are the reasons for it?

There are two main reasons why sometimes traders are not able to purchase options. 

a) Their internet connection is too slow and the request does not get to central office quick enough to purchase before the price changes 

b) If they reach the exposure, a limit set by the company to make sure that it can pay out to all of the winners should they choose to cash out at the same time.

 What's new on the platform and what to expect?

This company is constantly evolving to keep up with the demand for a good product. It is not run by dummies or lazy people. The amount of new features that are being developed is quite extensive. But basically what the traders demand, IQ Option delivers.

Question from you (something you are concerned about, or some question you are asked most frequently)?

 The most common question that I am asked is "what is the winning strategy"....... Ha... Well if i knew that, I would be a millionaire now. Still working here (because it’s a great environment and i like my colleagues) But the truth of the matter is that there is as many strategies as there are people in the world. Everyone is looking for something specific from the platform, that is unique as they are. My advice for all of my traders is to listen but then find out if it works for them. It needs to make sense, not just sound good.

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”

Classic Options

IQ Option à Classic Option

IQ Option recently introduced Classic Options, the long-awaited addition to our family of financial instruments. So what is so remarkable about this new financial instrument?

How is it different from the binary options you are already familiar with, and what can classic options do for you?

Let's take a look. First of all, let's compare classic and binary options and identify their key differences. While binary options are often called "all or nothing" options because you know the profit percentage for a successful trade in advance, classic options literally have no upper limit on their profit potential. While the maximum earnings on binary options was 91%, with classic options we have already seen yields around 5000%.

Yes, you heard right! The yield on classic options can reach mind-blowing levels. It's hard to imagine that you could invest $10 and earn $500, but it's true. In addition, the minimum investment for binary options was one dollar, while you can purchase classic options starting from 6 cents per option. And don't forget that losses are limited to the amount of your investment. So your potential profit is unlimited, but your losses will never be more than the amount you invest in the asset. Another striking feature of classic options is that you can exercise your purchased options at practically any time and take your profit without waiting for the expiration.

 With the launch of classic options, IQ Option also expands its arsenal of available assets to cover the entire S&P 500, the list known to every economist as the 500 most profitable American companies. And this makes fundamental analysis much simpler and more rewarding. It's one thing to sit and wait for news from the world financial elite and analyze statements by Mario Draghi and Marine Le Pen in order to predict the behavior of a currency pair. When you have the entire S&P 500 list of assets available to you, financial analysis is much easier to understand and apply. The S&P 500 covers almost every industry and product, so you can trade the shares of a company that means something to you.

Is Netflix launching a new series? Is Nvidia releasing a new video card?

Did Lockheed Martin announce a new weapons contract with the U.S. government?

Is 21st Century FOX shooting a new blockbuster?

Now you have the chance to make a profit based on corporate news that you were probably already following. Besides, all classic options can be traded on the real stock exchange. This instrument will be commission-free for the first three months so that everyone has a chance to try it out and fully appreciate the advantages of classic options. Classic options may seem more complicated at first than the binary options you are familiar with. And in general, they are.

But IQ Option has lived up to its name and reputation once again and developed a unique, intuitive system for trading with this instrument. For the convenience of our traders, the platform offers multilingual training videos that explain the concepts and features of classic options, and if you have any unanswered questions, IQ Option has a support team available 24/7 to provide prompt and thorough answers. There is clearly a certain level of difficulty involved in trading classic options, which reinforces their higher profitability.

 However, IQ Option does everything possible so that anyone can trade in this instrument, with in-depth training and round-the-clock support. Classic options offer vast trading potential coupled with a simple and user-friendly trading terminal, which makes this a unique financial instrument that will be appreciated by novices and experienced traders alike. The chance to trade assets familiar to you means you can profit off of your passion for news and information.

“General Risk Warning: The financial products offered by the company carry a high level of risk and can result in the loss of all your funds. You should never invest money that you cannot afford to lose.”